Intelligent Collection System

The Intelligent Collection System is an AI-driven bank collection assistance platform designed to process call recordings, evaluate customers’ repayment ability and willingness, and optimize collection scripts. It helps banks reduce costs, improve efficiency, and strengthen risk management.

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Pain Points Addressed

Low efficiency in manually processing massive amounts of call recordings.

Subjective bias in assessing customer repayment capability and willingness.

Subjective bias in assessing customer repayment capability and willingness.

High compliance risks in traditional manual collection processes.

Product Features

Feature Details
Intelligent Call Recording Processing
In-Depth Repayment Ability Assessment
Accurate Repayment Willingness Evaluation
Collection Script Optimization
personalized strategies for each customer (“one strategy per person”)

Product Advantages

Leading Batch Processing Efficiency — capable of analyzing thousands of calls simultaneously with rapid turnaround.

Precise and Explainable Evaluation — combines data-driven scoring with interpretable AI logic to ensure transparency.

Personalized Strategy Enablement (“Thousand-Person–Thousand-Strategy”) — tailors follow-up actions and communication tone to individual customer profiles.

Comprehensive Compliance Assurance — integrates automated compliance checks, recording traceability, and standardized process control to minimize regulatory risk.

Why Choose Us

As the core R&D and service provider of external data integration platforms, Global Infotech Co., Ltd. delivers unmatched advantages that maximize client value:

01

Proven Practical Value — validated across multiple banking and financial scenarios.

02

Distinct Technical Barriers — proprietary AI and data processing algorithms ensure lasting competitiveness.

03

Full-Process Business Adaptability — seamlessly fits within banks’ collection, risk control, and post-loan management workflows.

04

Strong Risk Controllability — ensures compliance, traceability, and operational stability across all business processes.

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